Autism Victory — Terms of Service

1. Acceptance of These Terms
By downloading, accessing, or using the Autism Victory application and the related websites at autismvictory.app and autismvictory.com (the “Service”), you agree to these Terms of Service (“Terms”). If you do not agree, please do not use the Service.

2. Eligibility
You must be at least 18 years old, or have the consent of a parent or legal guardian, to use the Service and to purchase a subscription. By using the Service, you confirm that you meet these requirements.

3. What the Service Provides
Autism Victory offers educational content, a bilingual (English and Spanish) library of books and audiobooks, calming audio, and AI-powered tools that help caregivers identify and apply for programs that may be available to them. The Service is designed for parents, caregivers, and families of individuals with autism.

4. Informational Purposes Only — No Professional Advice and No Guarantee
The Service and all of its content are provided for informational and educational purposes only and are not a substitute for professional medical, legal, financial, or other advice. Program and benefit information is general in nature. Eligibility for any program, benefit, or payment depends on your individual circumstances, your state or jurisdiction, and the rules of the administering agency, and it may change over time.

We do not determine eligibility, and we do not guarantee that you will qualify for, receive, or be paid by any program. Words such as “may,” “could,” “might,” and “up to” reflect that outcomes depend on your situation. Always confirm details with the relevant agency or a qualified professional before making decisions.

5. Subscription Terms

By purchasing a subscription within the Autism Victory app, you agree to the following terms:

Billing and Payments: All subscription payments are processed securely through the Apple App Store or Google Play Store. You authorize the respective platform to charge your chosen payment method for the applicable subscription fees and any associated taxes in accordance with their billing terms.

Automatic Renewals: Unless canceled, all subscriptions automatically renew at the end of each billing cycle (monthly or annually, depending on your selection). You acknowledge and agree that renewal charges will be automatically processed unless you cancel your subscription at least 24 hours prior to the renewal date.

Managing Your Subscription: Subscriptions must be managed or canceled directly through your App Store or Play Store account settings. Deleting the Autism Victory app, signing out, or uninstalling the app does not cancel an active subscription. You remain responsible for any charges that accrue prior to the cancellation taking effect.

Pricing Changes: Autism Victory reserves the right to modify subscription pricing or features at any time. If prices increase, we will notify you in advance through the App Store or Play Store in accordance with platform policies. Continued use of the subscription after a price change constitutes your agreement to the new pricing.

Platform Control: All billing, renewals, and refunds for subscriptions purchased via the Apple App Store or Google Play Store are managed directly by those platforms. Autism Victory does not have access to, nor control over, individual user billing accounts or payment details.

6. Subscription Refund and Cancellation Policy

All Sales Are Final: All subscription purchases made through the Autism Victory app are final and non-refundable, except where required by applicable law or platform policy. Because payments are processed through Apple or Google, Autism Victory cannot issue direct refunds.

Refund Requests: If you believe you are eligible for a refund, submit the request directly through the platform where you made your purchase: Apple App Store — Report a Problem. Google Play Store — Request a Refund.

No Partial Refunds or Credits: Autism Victory does not provide partial refunds or credits for unused time, early cancellation, or periods of inactivity.

User Responsibility: You are solely responsible for managing your subscription, ensuring timely cancellation if you choose to discontinue service, and maintaining valid payment information. Failure to cancel before renewal constitutes your acceptance of the renewed billing period.

Chargebacks and Disputes: By subscribing, you agree not to initiate chargebacks for valid transactions. Any disputes must first be addressed through Autism Victory’s customer support team. If unresolved, disputes will be handled through binding arbitration as outlined in the Dispute Resolution section of these Terms.

7.. Acceptable Use
You agree not to misuse the Service, including by attempting to access it unlawfully, interfering with its operation, reverse-engineering it, reselling or sharing access, or using it to violate any law or the rights of others.

8. Intellectual Property
All content in the Service — including text, images, graphics, logos, audio, and software — is owned by Autism Victory or its licensors and is protected by copyright, trademark, and other laws. We grant you a limited, personal, non-transferable, non-commercial license to use the Service. You may not copy, distribute, modify, or create derivative works from our materials without our prior written consent.

9. Third-Party Services
The Service depends on third-party providers (such as Stripe, RevenueCat, and our AI provider) and may link to third-party websites. We are not responsible for the content, policies, or practices of third-party services.

10. Disclaimers
The Service is provided “as is” and “as available,” without warranties of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be uninterrupted or error-free, or that AI-generated content will be accurate or complete.

11. Limitation of Liability
To the maximum extent permitted by law, Autism Victory will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any lost profits or data, arising out of or relating to your use of the Service. Our total liability for any claim will not exceed the amount you paid us in the 12 months before the claim arose.

12. Indemnification
You agree to indemnify and hold harmless Autism Victory and its owners, employees, and partners from any claims, damages, or expenses arising out of your misuse of the Service or your violation of these Terms.

13. Governing Law
These Terms are governed by the laws of the State of North Carolina, without regard to its conflict-of-laws rules. Any dispute arising from these Terms or the Service will be resolved in the state or federal courts located in Mecklenburg County, North Carolina, and you consent to their jurisdiction.

14. Changes to These Terms
We may update these Terms from time to time. Changes take effect when posted with a new Effective Date. Your continued use of the Service after changes are posted means you accept the updated Terms.

15. Contact Us
Autism Victory · support@autismvictory.app · Charlotte, North Carolina, USA.